When you go to the website of Reebok, Seiko, La-Z-Boy and search for the store nearest you, you're using Where2GetIt. When you call their 800 number and ask to be connected to a local store, that's their product, too. Where2GetIt provides location-based marketing and customer services for companies with lots of consumer locations.
Manish has been doing Internet work from the beginning: he trained people on TCP/IP in 1995, and he was the Director of E-Commerce for a local firm long before the term was familiar. In 1997, he went off on his own to found Where2GetIt. Today the company has more than 280 clients and enjoys a 95% customer retention rate.
Dimensions: ~20 people x 9 years x $ NDA
Funding: Bootstrapped in the beginning
Customers: Companies with lots of consumer locations
Location: Chicago [Wheeling] + www.where2getit.com
